State Farm® Insurance Agent Joe Query

"Highly recommended"

"I have used Joe Query's office several times for our insurance needs. Melissa, Shannon, Joe and the entire office return emails and calls almost immediately and are always available to answer questions and provide fast options and solution. Thank you all!"

"The owner immediately addressed and resolved an issue I brought to his attention. This is excellent customer service."

"I was helped by Mrs. Shannon Jordan, she was incredibly helpful and quick, as well as very knowledgeable and resourceful. She answered the questions I had quickly (and in a way I could understand) and was able to source information for me in a timely manner. And most importantly (to me) she was kind and patient. She helped make this a very smooth process."

"My Experience with Joe Query and his people has been amazing! Shannon particularly was very helpful. I have been with them for several years and every process has been great. From renewal, to payments, to having questions answered, I have no complaints. Quick responses. Courteous. The way costumer service should be."

"This office makes handling all of our insurance needs SO EASY!! Highly recommend this State Farm office. ❤️"

"Shannon is always so quick to respond to calls and emails and willing to answer all our questions. Joe's office is truly a delight to work with. We have always had the best positive experience."

"Ran into a couple of issues with DMV proof or car insurance. However, Melissa and Joe helped me get things sort out. Really appreciate all the work!"

"We worked with Shannon and she had us set up with insurance very quickly. Outstanding service, responsiveness, and communication! Very satisfied and highly recommended!"

"Melissa Walker is my go to!"

"Amazing service! Melissa is just wonderful to work with, she's quick and efficient."

"The team at this office is always on their game!!! I often get items turned around same day. I will continue to use them for my business and personal insurance needs."

"Good service. Good valve. Good people."

"Melissa at State Farm Norfolk Virginia not only Emailed me, but called after I did not respond to the email to insure I send important documentation to complete necessary coverage for my house. I am so thankful because I would have forgot. Sharon helped me early that same week to understand the coverage that I currently have. I appreciate the team at State Farm Little Creek Norfolk Virginia."

"My family has been with Joe for years with home and car insurance. We love our service we get with Joe office team we are always treated like family. Melissa is our go to person when we have questions or need to make changes. We love how Melissa always follows up with us and keep us updated on next steps will be. We won’t go anywhere else for our insurance."

"My family has been using State Farm, Query for many years. I personally deal with Melissa for all my insurance needs; she has always been extra helpful!! Thank you Melissa for all you do!"

"Great Service and Extremely helpful!"

"Been dealing with with Joe Query - State Farm insurance for only 27 years.. Homeowners Policy... Very attentive to me needs... Very knowledgeable and explained everything to me... Showed me some cost savings ideas... And just a big help to me on my initial policy... Lucky for me I never had to use my policy... Did contact Joe Query 2 or 3 times in 26 years and always very helpful and on top of his game"

"Best state farm agent i've ever had. Thanks Mellissa. You awesome!"

"Great Service and Extremely helpful."

"Shannon always handles things for me that I could do through the customer service center and never complains. I like the personal yet professional treatment her and Joe always give. I would recommend this office for any of your insurance need. they are WONDERFUL!!"

"Staff is very helpful"

"Really great people. I have sent all my family and friends to them."